01. What Information bt88 Collects
Bt88 collects three types of information from you — what you provide during registration, what is automatically generated as you use our services, and what is required for payment verification.
Personal Information
Full name, date of birth, mobile number, email address, and national ID number (for KYC verification).
Financial Information
Mobile banking number, transaction history, deposit and withdrawal records. Full bank account numbers are not stored.
Usage Data
Login timestamps, game history, betting records, time spent on the platform, and a log of pages visited.
Device Information
IP address, device type and model, operating system version, browser type.
Contact Information
Support chat messages, email correspondence, complaints, and feedback records.
Location Data
Approximate location (derived from IP address). Precise GPS location is only collected via the app when permission is granted and where applicable.
Special Category Data: bt88 does not collect sensitive information such as religion, political views, or ethnic background — nor does it have any reason to.
02. How Collected Information Is Used
Bt88 uses your information only for specific purposes, each with a clear reason outlined below.
- Account creation and management — the most fundamental requirement to provide you with our services
- Identity verification (KYC) — to prevent financial fraud and underage access
- Processing deposits and withdrawals — to complete your transactions
- Ensuring platform security — to detect and prevent suspicious activity
- Responsible gaming monitoring — to identify whether any user is exhibiting excessive play behaviour
- Providing customer support — to help resolve your issues effectively
- Fulfilling legal obligations — required reporting to licensing authorities
- Product improvement — to understand which features aren't working well and make them better
Bt88 does not run targeted ads using your data. Notifications are sent solely for account activity, bonus offers, and important updates.
To stop marketing notifications, update your notification preferences in Account Settings or contact our support team.
03. Is Your Information Shared with Anyone?
Bt88 does not sell your data to third parties — this is an unwavering policy. However, limited data sharing with certain specific parties is necessary for operational purposes.
| Who We Share With |
What Is Shared |
Why |
| Payment Providers |
Name & Transaction Amount |
To Process Transactions |
| Game Providers |
Anonymous Player ID |
For Game Operations |
| KYC Provider |
Identity Document Information |
Age & Identity Verification |
| Licensing Authority |
Regulatory Reporting |
Legal Obligations |
| Law Enforcement Authorities |
As Directed by Court Order |
Mandatory Legal Requests |
Bt88 ensures through contractual agreements with all third-party service providers that they also protect the confidentiality of your data and do not use it for any other purpose.
Keep in Mind: No company partnered with bt88 is permitted to send you direct marketing messages. If you receive anything like that, please report it to bt88 immediately.
04. Cookies & Digital Tracking
The bt88 website and app use cookies — small text files stored in your browser that help enhance your experience.
Bt88 uses three types of cookies:
- Essential Cookies: Maintaining login sessions and security tokens — disabling these will prevent the site from functioning properly
- Preference Cookies: Remembers your language, odds format, and theme preferences — no need to set them up again next time
- Analytics Cookies: To understand how different parts of the site are being used — collects statistics without identifying individual users
You can block or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in and may cause many site features to stop working.
Essential Cookies Active
Preference Cookies (Optional)
Analytics Cookies (Optional)
05. Data Protection Methods
Bt88 uses multiple layers of security to protect your data — the entire system is kept secure, not just a single password.
Transfer Encryption: Every piece of data transmitted from your device to bt88's servers is encrypted using TLS 1.3 protocol, so no one can intercept it in transit.
Server Security: bt88's data servers are hosted in secure data centers that operate in compliance with the international ISO 27001 standard.
Restricted Staff Access: bt88 staff can only access the data necessary for their specific role. No one has unrestricted access to the entire database.
24/7 Security Monitoring: Our automated system continuously monitors for suspicious activity and alerts the security team in real time.
That said, complete security isn't solely in bt88's hands. You can help too — use a strong password, keep two-factor authentication enabled, and never share your login details with anyone.
bt88 will never ask for your password, OTP, or full banking details via email or phone. Any such request is an attempted scam.
06. Your Rights Over Your Data
Bt88 believes you are the true owner of your data. That is why the following rights belong to you, and bt88 is obligated to uphold them.
Right to Access Your Data
To find out what data bt88 holds about you, contact support at any time. You will receive a response within 30 days.
Right to Rectification
You can request corrections if any of your information is inaccurate. Amendments to key details such as name or date of birth may require identity verification.
Right to Erasure
After closing your account, you may request the deletion of your personal data. However, certain transaction records may be retained for a specified period due to legal obligations.
Right to Data Portability
You can request a download of your betting history and transaction records, and bt88 will provide them in a readable format.
Right to Restrict Processing
You can object to the use of your data for specific purposes, such as opting out of marketing communications. This will not affect your access to core services.
To exercise any of the rights above, email support@bt88.me or contact us via live chat in Bengali. bt88 typically responds within 7 business days.
07. How Long Your Data Is Retained
Bt88 does not retain your data indefinitely. A specific retention period is defined for each category of data.
- Active account data: retained for as long as the account remains active
- Transaction records: minimum 5 years after account closure — mandatory under financial regulations
- KYC verification documents: 3 years after account closure
- Support chat records: deleted after 2 years
- Login logs & security events: 1 year
- Analytical data: may be retained in anonymised form for an extended period
Please Note: Where a legal dispute or investigation is ongoing, relevant data may be retained until the matter is resolved.
08. Policy Updates & Contact
Bt88 may update this Privacy Policy from time to time — when new features are added, regulations change, or security is improved. For significant changes, advance notice will be sent to your registered mobile number or email.
- You can check the "Last Updated" date at the top of the page to see when the policy was last changed.
- Continued use of bt88 after any changes will be considered acceptance of the updated policy
- For any questions about this policy, email support@bt88.me
- If you'd prefer to speak with someone directly, reach out via live chat in Bengali.
Bt88 genuinely wants you to understand this policy and feel free to ask questions. Any privacy concern you raise is taken seriously.